Ballast Provisions LLC ("Ballast," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights available to you. This Policy applies to ballastprovisions.com and any other digital properties operated by Ballast Provisions LLC, a Georgia limited liability company (collectively, the "Site").
By visiting the Site, joining our waitlist, or purchasing a product from us, you acknowledge that you have read and understood this Privacy Policy.
We collect information you voluntarily provide to us, including when you join our email waitlist, create an account, place an order, contact us with a question or adverse event report, or leave a product review.
When you visit the Site, we and our service providers may automatically collect information about your device and browsing behavior, including IP address, browser type, pages viewed, and interactions with the Site, through cookies and similar technologies.
As a cosmetics company, we may occasionally receive health-related information you voluntarily disclose, for example, if you report a skin reaction related to a product. We use this information solely to investigate the report and comply with our recordkeeping obligations under the Modernization of Cosmetics Regulation Act of 2022 ("MoCRA").
We use the information we collect to process orders, manage your account, communicate with you, improve the Site and our products, maintain cosmetic product safety records, detect and prevent fraud, and comply with applicable law.
We use cookies and similar technologies to operate the Site and understand how visitors use it. You can control cookies through your browser settings.
We do not sell your personal information. We may share information with service providers who help us operate the Site (such as our e-commerce platform, payment processor, and email service provider), professional advisors, and as required by law or to protect our legal rights.
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including order and transaction records for tax and accounting purposes, and cosmetic product adverse event records as required under MoCRA.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
If you join our waitlist or newsletter, we will send you communications in accordance with the CAN-SPAM Act, including a clear way to unsubscribe in every email. You may unsubscribe at any time.
If you are a California resident, you have the right to know, delete, and correct your personal information, to opt out of the sale or sharing of personal information (we do not sell or share personal information as those terms are defined by the CCPA), to limit use of sensitive personal information, and to be free from discrimination for exercising these rights.
If you are located in the EEA, UK, or Switzerland, you have the right to access, rectify, erase, and port your data, to restrict or object to processing, to withdraw consent, and to lodge a complaint with your local supervisory authority.
Residents of other states with comprehensive privacy laws may have similar rights to access, correct, delete, and port their information, consistent with applicable law.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act.
Under MoCRA, we maintain records of any serious adverse events associated with our products and, in certain circumstances, report them to the FDA. If you report a reaction to a Ballast Provisions product, we use that information solely to investigate the report and comply with our regulatory obligations.
We may update this Privacy Policy from time to time. We will post the updated Policy on this page with a revised "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised Policy.
If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us at:
Ballast Provisions LLC
Email: still@ballastprovisions.com